How Mobile Apps Increase Hospital Revenue and Patient Engagement
Date:Monday, October 6
Time: 1:00 PM ET / 10:00 AM PT
Hospitals lose millions of dollars each year to missed appointments. Patients forget that they're supposed to come in, or they arrive late because they weren't able to find their way through the hospital corridor maze.
- 30% of first-time visitors and 15% of repeat visitors report location-related confusion.
- Staff go idle when patients are late.
- A 5% no-show rate at a single hospital can cost $100,000s per year.
Fortunately, there is a simple solution to this revenue drain: branded hospital applications with wayfinding and push notification capabilities. These applications even boost patient satisfaction and loyalty, reduce patient stress and anxiety, and create a stronger long-term revenue stream. In this webcast, Phunware's VP Product Evangelist will explore how hospitals can implement a wayfinding and messaging solution, and how they can expect to benefit from it.
Eric Moujaes, Vice President, Platform Evangelism, Phunware
Since its founding in 2009, Eric has been responsible for design across all Phunware products and services teams. He and his design team are behind the leading mobile experiences for brands such as the NFL, E! Online, NASCAR, the Olympics and Glasses.com.
Eric brings his expertise in designing engaging user-experiences for the entertainment, sports, and retail verticals and is helping to redefine healthcare patient experiences for brands such as the University of Miami Health System and Kaiser Permanente.
Prior to Phunware, Eric led business development at GameSalad, a platform that enables anyone to create and publish games for iOS, Android, and HTML5 without programming. Eric holds a Bachelor of Arts in Philosophy from the University of Texas.