The COVID-19 pandemic revealed both the fragility of the American healthcare system and the widening gulf between the healthcare haves and have nots. Dave Nussbaum, Chief Data Officer, Publicis Health, and Susan Manber, Chief Patient Officer, Publicis Health, sit down with Steve Madden, General Manager, MM+M, for an honest conversation about health’s future and the critical role healthcare communications play in engaging patients and healthcare providers to drive better outcomes.