Karen Lynch has made it her mission to banish thoughts of the ubiquitous chain as a destination for candy bars, hair conditioner and comically long receipts. She heads up a 300,000-strong team affecting the health of more than 100 million people through its healthcare and pharmacy benefits management businesses. In so doing, she has led CVS Health’s push toward becoming a full-on provider: the company now boasts more than 9,000 community health locations across the U.S. Lynch has done it all with attention to detail and an eye on health equity: She spearheaded the organization’s robust COVID-19 vaccine service in vulnerable, low-income communities as well as in long-term-care facilities. Her ambition for CVS remains vast: Last year, the company acquired Signify Health, a technology and services company with a network of 10,000 clinicians in every state.
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