In this episode, MM&M’s Larry Dobrow and Marc Iskowitz welcome Ritesh Patel, chief digital officer for Health at Ogilvy, for a “digital year in review.” Their wide-ranging chat spans Patel’s standout use cases (or lack thereof) for pharma chatbots and voice tech, as well as his summation of trends like the rise of women-led health-tech entrepreneurialism and the ongoing effort to bring the hospital to the home. Patel also offers his take on hot start-ups to keep an eye on, digital gurus to follow and how he’s spending his 2020 conference budget.