The Board of the Accreditation Council for CME approved a new process for handling complaints on accredited providers, in which those that break the rules will not be identified unless changes in their accreditation status occur.

The approval was expected. Out of 50 responses received after a six-week comment period that ended in March, 80% favored confidentiality even after a violation is verified during the Complaints and Inquiries Process, used to investigate criticisms of activities such as commercial bias. The council also expects to issue a call for comment regarding providers’ obligations to provide corrective information if an activity is found to be noncompliant.